UX Strategy Process
I have always had a passion for people and a desire to understand the world around me. Since my first job as a server, I have thrived off of working in a fast-paced, customer focused environment, getting gratification from providing delightful experiences. While studying computer science sharpened my problem-solving and critical thinking skills, it wasn’t until I learned about UX that I felt I had found the perfect career that combined my love of technology, design, and people into one.
My work is grounded in sound process, open collaboration, and teamwork. My experience working with unions, education, and healthcare has taught me that the best solutions are not always the most obvious and that empathy for your users is essential to having a firm understanding of the problem. Equipped with an interdisciplinary background and a knack for thinking outside the box, I never shy away from a challenge.